Refund policy
Refund & Return Policy
At ArsByRa Artisan Boutique, every item is handmade with love and attention to detail.
Due to the handmade and customizable nature of our products:
• Customized items are non-refundable and non-exchangeable.
• We do not accept returns unless the item arrives damaged or defective.
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging at:
If approved, we will offer a replacement or store credit.
We do not offer refunds for change of mind.